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How mkdreams Handles Your Personal Information

mkdreams collects only the information needed to run your account, process payments through PayPal, Venmo, and Play+, and keep your session secure. This page walks you through exactly what we collect, why we collect it, and what you can do about it.

Account data transparencyPayPal, Venmo, Play+ payment contextState-law-dependent accessYour right to request deletionDirect contact path for data questions
mkdreams How mkdreams Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security at mkdreams is built around encryption, access controls, and retention limits. We do not hold data longer than we need it for the purpose it was collected, and we apply deletion schedules once an account has been closed and any required legal hold period has expired. Cookies on our site serve session management and fraud-detection functions, not behavioral ad targeting.

Encryption at Rest and in Transit

All account data, including payment tokens from PayPal and Venmo, is encrypted both when stored and when transmitted between your device and our servers.

Cookie Use and Opt-Out

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage non-essential cookies through the cookie banner on your first visit.

Data Retention Limits

We keep your account records for as long as your account is active and for the period required by applicable state regulations after closure. Records are then deleted or anonymized.

Who Can Access Your Data

Internal access to personal data is limited to staff with a direct operational need. We do not share your information with third parties outside of payment processing, identity verification, and legal compliance.

REACH US ABOUT PRIVACY

Contact mkdreams With a Privacy Request

If you want to access, correct, or remove data we hold on your account, reach out through any of the channels below. Our team handles privacy requests separately from general account support, so please identify your message as a data or privacy inquiry so it gets routed to the right person without delay. Players in Philadelphia have used our live chat path to resolve data-access questions quickly.

Live Chat Open the chat window from any page while logged in. Label your message as a privacy request so our team routes it to the right queue immediately.
Email Support Send your data-access or deletion request to our support address found in your account settings. Include your account email for faster matching.
Account Settings Some data corrections — like updating your contact email or linked PayPal address — can be handled directly inside your account settings without contacting support.

Privacy Policy Questions We Hear Most Often

These are the questions we get most often about how mkdreams handles your data, your rights under this policy, and how to act on them. If something here does not cover your situation, use the contact paths in the section above.

We collect your name, email, date of birth, device information, and payment method identifiers such as a PayPal reference token or Play+ card ID. We do not store full payment credentials.

No. We do not sell your personal data to third parties. Information is shared only with payment processors like PayPal and Venmo and with identity verification services where state law requires it.

Send a data-access request through live chat or to the support email in your account settings. Label it as a privacy request and include your registered email so we can match the record.

Yes. Submit a deletion request through our support channels. We will remove your data once any legally required retention period has expired following account closure.

We use session cookies for login security and analytics cookies to measure page performance. Non-essential cookies can be declined or turned off through the cookie preference banner.

The policy applies to all accounts on mkdreams. Access to the platform itself depends on state law and is available only where local law permits, so eligibility varies by state.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.